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How do I configure my Email Client?

Once you have added an email account in your Control Panel, you will be able to set up your mail client to send and receive email.

If you can receive email without any problems, but are having trouble sending email - either to anyone at all or just to certain email addresses (such as hotmail.com, msn.net, etc) - then you may need to use the SMTP settings provided to you by your ISP (eg, TimeWarner, Verizon, etc) in place of the standard SMTP settings shown above. Depending on the email program you are setting up, you would first enter the SMTP information provided by your ISP into the appropriate "Outgoing/SMTP server" area in place of the standard SMTP settings shown above. You would then typically need to specify an option such as "My server requires authentication", and would enter your username/password information as provided to you by your ISP.

Configuring Outlook 2002/2003/XP:

   1. Open Outlook, go to Tools and select E-mail Accounts
   2. Click Add a New E-mail Account and click Next
   3. Choose POP3 and click Next
   4. Your Name = Your Full Name
   5. E-mail Address = Your e-mail address (ex: someone@yourdomain.com)
   6. Incoming Mail (POP3) = mail.yourdomainname.com
   7. Outgoing Mail (SMTP) = mail.yourdomainname.com
   8. Username = your complete email address (ex: someone@yourdomain.com - entering just "someone" will not work!)
   9. Click Next, then click Finish
10. Now go to Tools and select E-mail Accounts
11. Click "View or change existing e-mail accounts" and click Next
12. Click on your email account and then click Change
13. Click the More Settings button, then select the "Outgoing Server" tab
14. Under Outgoing Mail Server make sure that the box for "My server requires authentication" is checked, and click on the Settings button
15. Under Login Information, make sure that "Use same settings as my incoming mail server" is selected
16. Click OK, then click Next, then click Finish
17. You have successfully configured Outlook 2002/2003!

Configuring Outlook 2000 and Outlook Express:

   1. Open Outlook Express, go to Tools and select Accounts
   2. Click on the Mail tab
   3. Click on Add and select Mail
   4. Put in your real name when it asks for display name, then press next
   5. Put in your e-mail address, then press next. (ex: someone@yourdomain.com)
   6. For "My incoming mail server is a..." select "POP3"
   7. Incoming server (POP3) = mail.yourdomainname.com
   8. Outgoing server (SMTP) = mail.yourdomainname.com -- Press Next
   9. Account name = your complete email address (ex: someone@yourdomain.com - entering just "someone" will not work!)
10. Password = your password
11. Click Next
12. Select your connection method and then press Next
13. Press Finish
14. Now click on the Mail tab
15. Select the account you have just created and click Properties
16. Click on the Servers tab
17. Under Outgoing Mail Server make sure that the box for "My server requires authentication" is checked, and click on the Settings button
18. Under Login Information, make sure that "Use same settings as my incoming mail server" is selected
19. Click OK, then OK again, and Close to finish
20. You have successfully configured Outlook or Outlook Express!

Configuring Outlook 97:

   1. Open Outlook, go to Tools and select Services
   2. Press Add, Select Internet E-mail, and Click OK
   3. Full Name = Your name
   4. E-mail Address = your email address (ex: someone@yourdomain.com)
   5. Internet mail server (POP & SMTP) = mail.yourdomainname.com
   6. Account name = your complete email address (ex: someone@yourdomain.com - entering just "someone" will not work!)
   7. Password = your password
   8. Click Apply, then click OK, then click OK again
   9. You have successfully configured Outlook 97!

Configuring Mozilla Thunderbird:

   1. In Mozilla Thunderbird, select Tools > Account Settings
   2. Select "Email account " and click Next
   3. Enter your name and e-mail address (eg, someone@yourdomain.com - entering just "someone" will not work!)
   4. Select "POP" as the type of incoming server you are using. Your incoming server is mail.yourdomain.com. Click Next.
   5. Enter your full e-mail address for both the "Incoming User Name," and "Outgoing User Name" (eg, someone@yourdomain.com - entering just "someone" will not work!) Click Next.
   6. Enter a name for your e-mail account and click Next.
   7. Verify your account information and click Finish.
   8. In the Account Settings window, select "Outgoing Server" listed below your new account.
   9. Enter "mail.yourdomain.com" for the "Server Name" and change the "Port" setting to 80.
10. Select "Use name and password" and enter your full e-mail address (eg, someone@yourdomain.com - entering just "someone" will not work!). Thunderbird will ask you for your password the first time you try to send mail. Click OK.

Configuring Netscape 7 Mail:

   1. Open Netscape, go to Window and select Mail and Newsgroups
   2. If the Account Wizard does not immediately pop up, go to the Edit menu and select Mail and Newsgroup Account Settings. Click Add Account
   3. Select Email Account. Click Next
   4. Name = Your name
   5. E-mail Address = your email address (ex: someone@yourdomain.com)
   6. Select POP for the type of mail server
   7. Incoming server (POP3) = mail.yourdomainname.com
   8. Outgoing server (SMTP) = mail.yourdomainname.com
   9. Username = your complete email address (ex: someone@yourdomain.com - entering just "someone" will not work!). Click Next
10. Give your account a name. Click Next
11. Click Finish
12. You have successfully configured Netscape 7 Mail!

Configuring Netscape 6 Mail:

   1. Open Netscape, go to Tasks and select Mail and Newsgroups
   2. If the Account Wizard does not immediately pop up, go to the Edit menu and select Mail and Newsgroup Account Settings. Click New Account
   3. Select ISP or email Provider. Click Next
   4. Enter your Name and Email Address. Click Next
   5. Select POP for the type of mail server
   6. Incoming server (POP3) = mail.yourdomainname.com
   7. Outgoing server (SMTP) = mail.yourdomainname.com
   8. Username = your complete email address (ex: someone@yourdomain.com - entering just "someone" will not work!). Click Next
   9. Give your account a name. Click Next
10. Click Finish
11. You have successfully configured Netscape 6 Mail!

Configuring Netscape 4 Mail:

   1. Open Netscape, go to Edit and select Preferences
   2. Click on the "+" sign next to Mail and Newsgroups
   3. Click on Identity and fill in the information. You will not need to put anything in the organization or signature file
   4. Click on Servers
   5. Where it says Incoming mail server, if there is anything there, click on it and remove it. If nothing is there, then go to step 7
   6. Press Add
   7. In the general tab:
      Server Name (POP) = mail.yourdomainname.com
      Server Type = POP3 Server
      User Name = your complete email address (ex: someone@yourdomain.com - entering just "someone" will not work!)
      then press OK
   8. Now go to Outgoing mail server and input the following:
      Outgoing mail (SMTP) server = mail.yourdomainname.com
      Outgoing mail server user name = your complete email address (ex: someone@yourdomain.com)
   9. Press OK
10. You have successfully configured Netscape 4 Mail!

Configuring Eudora 5:

   1. Open Eudora, go to Tools and select Options
   2. Click on the Getting Started tab.
      Real name = Your Name
      Return Address = Your E-mail Address
      Mail Server - Incoming (POP) = mail.yourdomainname.com
      Login Name = your complete email address (ex: someone@yourdomain.com - entering just "someone" will not work!)
      SMTP server(SMTP) = mail.yourdomainname.com
   3. Click on Checking mail
      Mail Server - Incoming (POP) = (see Settings you will need to know)
      Login Name = your complete email address (ex: someone@yourdomain.com - entering just "someone" will not work!)
      Both "Save Password" and "Send on check" should be checked
   4. Click on Incoming Mail
      Server Configuration = POP
      Uncheck "Leave Mail on Server"
   5. Click on Sending Mail
      Return Address = Your email address Domain to add to unqualified address = leave blank
      SMTP server(SMTP) = mail.yourdomainname.com
      Leave the three checkboxes checked
   6. Click OK
   7. You have successfully configured Eudora!

Configuring Eudora 4:

   1. Open Eudora, go to Tools and select Options
   2. Click on the Getting Started tab
      POP Account = your complete email address (ex: someone@yourdomain.com)
      Real name = Your Name
      Return Address = Your E-mail Address
   3. Click on Personal Info
      POP Account = your complete email address (ex: someone@yourdomain.com - entering just "someone" will not work!)
      Real name = Your Name
      Return Address = Your E-mail Address
   4. Click on Hosts
      POP Account = your complete email address (ex: someone@yourdomain.com)
      SMTP = mail.yourdomainname.com
   5. Click OK
   6. You have successfully configured Eudora!

Configuring Mac Mail:

The following guide is relevant to several different versions of Macintosh Mail although menus may vary

   1. Click on the Mail 'Stamp' icon in the program's dock.
   2. Once the program is open, click on 'Tools' or 'Mail' in the top menu, then select 'Preferences'
   3. Click on 'Add Account'
      (If you want to edit an account that is already set-up, you can simply hightlight that account and click on 'edit' to change the account settings)
   4. You now need to provide all your email settings:

      Account Type    Should always be set to POP3 Email Address
      POP3 Email Address    Your full email address (eg, someone@yourdomain.com - entering just "someone" will not work!)
      Full Name    Is the name displayed when you email people, it can be your first, full, or even company name
      Incoming Mail Servers    mail.yourdomain.com
      Username    Your account username is the ENTIRE email address (eg, someone@yourdomain.com - entering just "someone" will not work!).
      Password    Enter the password that you set up for this email address.
      Outgoing Mail Server    mail.yourdomain.com

   5. Click on the 'Account Options' tab and make sure there is a tick in the 'Delete messages on server after downloading' box, otherwise your account on the server will fill and be unable to receive any more mail.
   6. Once done click on the 'OK' button to save the settings and complete the set-up.

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